As far as it concerns the Intel® Graphics control panel report. I will provide you with all the information you requested.Ģ. Have you completed all the updates needed for this new Windows version? Can you please share with us the specific error code that you are getting with all of these drivers? Browse to a folder, type in a filename then click Save.Ģ-Please answer the following questions so we can have a better understanding of your issue.On the DirectX Diagnostic Tool window, click on Save All Information.On the Run prompt, type "dxdiag" then click OK.To save your scan, click on "Next", then "Save".Click on the menu where it says "Summary" to change to "Detailed View".By default, Intel® SSU will take you to the "Summary View".Open the application and click on "Scan" to see the system and device information.Intel® System Support Utility (Intel® SSU) To better assist you please provide the following logs and information to continue with your support request.ġ-Please run the following tools and attach the reports generated. In order for you to get the drivers needed for those sections that you are currently having errors with please contact your laptop manufacturer for further assistance, the reason for this is that those updates are more related to the motherboard’s chipset drivers and those are only provided by the OEM(original equipment manufacturer) of the laptop. It is good to mention that the driver that you have currently installed is a generic version that has replaced a customized driver that your computer used to have, and some customizations might get lost since you are now running a generic version.
Note: Just so you know you should only be using the Intel® Graphics Control Panel on your system because is the one compatible with your graphics, the Intel® Graphics Command Center is not compatible with them so don’t worry if you can’t use it is not meant to be used with your system. In case the option for graphics properties doesn’t appear don’t worry all you need to do is to complete a clean installation of the latest generic driver we have, and the option should become available along with the overall access of the tool.Ĭlean Installation of Intel® Graphics Drivers in Windows® 10 however, that version that you installed should come with a compatible version of the Intel® Graphics Control Panel that you can access by right-clicking on your main desktop screen and by choosing the option called graphics properties. Please bear in mind that as the article mentioned the latest version of the Intel® Graphics Control Panel only works on the Windows® 10 DCH Intel® Graphics Driver version 25.20.100.6618 or newer and for your graphics the newest version is the one you have already installed which is the driver version 15. Thank you for posting on the Intel® communities.
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